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Our Insurer

In order to ensure that our customer service is maintained to the highest standards, we do not allow outside contractors to look after our clients. Medical screening, Emergency Assistance and Claims handling are carried out by our Underwriters’ in-house staff ensuring a prompt and efficient service at all times.

Our travel insurance is provided and underwritten by Travel Insurance Facilities Group. TIF is the UK branch office of URV and manages its UK and Ireland operations. URV is part of Germany’s largest banking group, Versicherungskammer Bayern Group which has over 570 regional companies, 19,000 local agencies and a 38% share of the German market. Travel Insurance Facilities Plc. is authorized and regulated in the United Kingdom by the Financial Conduct Authority. More information can be found at http://www.tif-plc.co.uk/. tick